OFFICIAL PRIVACY DOCUMENT

Privacy Policy Jom Judi – Malaysian Player Data Protection

At Jom Judi, your privacy is more than just a promise — it is a genuine commitment. This Privacy Policy clearly explains how we collect, store, use, and protect the personal information of our valued Malaysian players.

Updated: January 2026
Bahasa Melayu (ms-MY)
Malaysia PDPA Compliance

Your Data, Our Responsibility

Jom Judi complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We never sell or share your data with third parties without your consent.

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Why Is Your Data Safe with Jom Judi?

We invest in the best technologies and processes to ensure your personal information remains protected at all times.

256-bit SSL Encryption

All data transmitted between your browser and our servers Jom Judi protected using 256-bit SSL encryption — the same technology used by leading Malaysian banks such as Maybank and CIMB.

PDPA 2010 Compliance

Jom Judi operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We only process your data for legitimate and transparent purposes as set out in this policy.

No Data Sales

Jom Judi has never and will never sell your personal information to advertisers, data brokers, or any third party for commercial purposes. Your data is used solely to improve your experience.

Full User Control

You have the full right to access, correct, transfer, or request deletion of your personal data at any time. Submit your request via email to support@jomjudi.biz and we will respond within 14 days.

Transaction Security

Your payment information via Touch 'n Go eWallet, GrabPay, DuitNow, FPX and other providers is never stored directly on our servers. All transactions are processed through certified, secure payment gateways.

Breach Notification

In the event of a data breach that affects your information, Jom Judi committed to notifying you within 72 hours in accordance with industry best practices and applicable legal requirements.

Key Summary

Jom Judi respects the privacy rights of every Malaysian player. This Privacy Policy transparently explains how we manage your personal data. We fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). By using the platform Jom Judi, you agree to the practices described in this policy.

1
Introduction & Scope of Privacy Policy

Jom Judi ("we", "platform") is committed to protecting the privacy of every individual who uses our services at jomjudi.biz. This Privacy Policy applies to all registered users, website visitors, and anyone who interacts with the platform Jom Judi in any way whatsoever.

As an online gaming platform operating in Malaysia, we understand how important trust is in our relationship with players. The security and confidentiality of your personal information is our top priority. This document is written in Bahasa Melayu to ensure all Malaysian players can read and understand it with ease.

This Privacy Policy covers all aspects of data collection and processing that take place when you:

  • Registering and using an account Jom Judi
  • Play online slots, Live Casino, blackjack, poker, table games or place bets on football and e-sports on our platform.
  • Making deposits or withdrawals using Touch 'n Go eWallet, GrabPay, DuitNow, FPX, or other Malaysian payment methods.
  • Contacting our customer support team via live chat or email.
  • Browsing jomjudi.biz even without registering an account.

This Privacy Policy should be read together with Terms & Conditions Jom Judi. In the event of any conflict, this Privacy Policy shall take precedence in all matters relating to personal data.

2
Information We Collect

Jom Judi only collects personal data that is strictly necessary to provide Malaysian players with a safe, fair, and high-quality service. The following are the categories of data we collect:

Data Category Example Information Requirements
Identity Information Full name, date of birth, MyKad/passport number Mandatory (KYC)
Contact Information Email address, phone number, residential address Mandatory
Financial Information Preferred payment method, MYR transaction history Mandatory
Gaming Data Betting history, winnings, favourite games Automatic
Technical Data IP address, device type, browser, operating system Automatic
Communication Data Live chat transcripts, support emails, feedback Where applicable
Important Note

We do not store your full credit/debit card details on our servers. All financial transactions are processed securely through certified third-party payment providers such as FPX, Touch 'n Go, GrabPay, and DuitNow.

3
How We Collect Your Data

Jom Judi collects your personal information through several transparent and lawful means:

  • Account Registration: When you register a new account at Jom Judi, you will be required to provide basic details such as your name, email address, phone number and password.
  • KYC Verification: To process withdrawals or where required by law, we may request documents such as a copy of your MyKad, bank statement, or latest utility bill.
  • Financial Transactions: Every time you make a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX, we record the relevant transaction details.
  • Platform Usage: Data is collected automatically when you play slots, Live Casino, blackjack, poker, or place bets on Malaysia Super League and EPL football.
  • Cookies & Tracking Technologies: Our website uses cookies and similar technologies to identify your session and enhance your browsing experience.
  • Support Communications: Every interaction with our support team via live chat or email is recorded for training and service improvement purposes.
4
Data Usage Purposes

Jom Judi uses your personal information solely for lawful and transparent purposes. We will not process your data for any other purpose without notifying you in advance:

  • Account Management: Creating, verifying and maintaining an account Jom Judi so you can log in and play without interruption.
  • Payment Processing: Processing your deposits and withdrawals in MYR (RM) quickly and securely.
  • Legal Compliance: Complying with Malaysian legal requirements including PDPA 2010, Anti-Money Laundering (AML) obligations and Know Your Customer (KYC) requirements.
  • Platform Security: Detecting and preventing fraud, hacking, duplicate accounts and any activity that violates Terms & Conditions ours.
  • Service Improvement: Analysing usage patterns to improve games, the interface and the overall experience on Jom Judi.
  • Important Communications: Sending account-related notifications, transaction updates, security alerts and policy change notices.
  • Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and offer appropriate assistance.
  • Promotions & Bonuses: With your consent, to send information about bonuses, promotions, and exclusive offers Jom Judi.

You may withdraw your consent to receive promotional communications at any time by contacting us at support@jomjudi.biz or by using the unsubscribe link in our promotional emails.

5
Data Sharing With Third Parties

Jom Judi does not sell, rent, or trade your personal information to any third party for commercial purposes. However, we may share your data in the following limited circumstances:

  • Payment Providers: Required transaction information is shared with payment providers such as Touch 'n Go, GrabPay, DuitNow and Malaysia FPX banks to process your payments.
  • Game Software Providers: Our gaming platform providers may receive session data necessary to ensure games function correctly and fairly.
  • Law Enforcement: Where required by a court order, Malaysian authorities, or a competent regulatory body, we may disclose the necessary information.
  • Fraud Prevention: We may share data with trusted identity verification and anti-fraud service providers to protect the platform and other players.
  • Technical Partners: Infrastructure service providers such as web hosting and cloud services, bound by strict confidentiality agreements.
Our Commitment

All third parties we work with are required to comply with strict data protection standards and are only permitted to use your data for purposes that have been mutually agreed upon Jom Judi. They are not permitted to share your data further.

6
Data Security

Jom Judi implements industry-leading technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure:

  • 256-bit SSL Encryption: All communications between your device and our servers Jom Judi is encrypted using the latest TLS/SSL protocols.
  • Firewall & Intrusion Detection System: Our infrastructure is protected by a multi-layered security system that monitors and blocks unauthorised access attempts.
  • Two-Factor Authentication (2FA): You are encouraged to enable 2FA on your account Jom Judi your account for an additional layer of security.
  • Internal Access Controls: Only staff Jom Judi authorised personnel only may access your personal data, and strictly within the scope of their responsibilities.
  • Regular Security Audits: Our systems undergo regular penetration testing and security audits conducted by independent third-party experts.
  • Secure Data Backup: Data is regularly backed up to secure, encrypted locations to ensure continuity of service.

While we take every reasonable precaution, no system is completely infallible. We encourage you to use a strong and unique password, keep your login credentials confidential, and contact us immediately if you suspect any suspicious activity on your account Jom Judi yours.

7
Data Retention Period

Jom Judi retains your personal data only for as long as necessary for the purposes stated in this policy or as required under Malaysian law:

  • Active Account Data: Retained for the duration your account remains active on the platform Jom Judi.
  • Data After Account Closure: After account closure, financial transaction data and KYC records are retained for a minimum of 7 years in accordance with Malaysia's AML and tax legal requirements.
  • Communication Logs: Customer support conversation records are retained for 3 years for dispute resolution and service improvement purposes.
  • Cookie Data: Session cookies are deleted when you close your browser. Preference cookies are stored for up to 12 months or until you manually delete them.
  • Promotional Data: Bonus and promotion claim records are retained for 2 years after the campaign ends.

Once the specified retention period has elapsed, your data will be securely deleted or anonymised so that it can no longer be linked back to you.

8
Cookies & Similar Technologies

Platform Jom Judi uses cookies and similar tracking technologies to keep the website running smoothly and to deliver a better experience for you. The types of cookies we use are as follows:

Cookie Type Function Duration
Essential Cookies Maintaining your login session and keeping your account secure Session only
Preference Cookies Remembering your language settings, location, and display preferences 12 months
Analytics Cookies Helping us understand how players use the platform in order to make improvements 6 months
Security Cookies Detecting suspicious activity and preventing fraud 30 days

You can manage and delete cookies through your browser settings. However, disabling essential cookies may affect certain functions on the platform Jom Judi such as the ability to log in.

9
Your Rights Under PDPA

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by Jom Judi:

Right of Access

You have the right to request a copy of the personal data we hold about you. We will provide this information within 21 working days from the date your request is received.

Right to Rectification

If your personal data is inaccurate or out of date, you have the right to request a correction. We will update your information within 14 days.

Right to Erasure

You may request the deletion of your personal data, subject to applicable legal retention requirements (e.g. financial records for 7 years).

Right to Object to Processing

You may object to the processing of your data for direct marketing or promotional communications at any time.

Data Portability Rights

You may request that your personal data be provided in a machine-readable format for transfer to another service provider.

Right to Restrict Processing

In certain circumstances, you may request that we restrict the processing of your data while a matter is being resolved.

To exercise any of the rights above, submit a written request to support@jomjudi.biz with the subject line "PDPA Rights Request". Please include your full name and account number. We will respond within 14 business days.

10
Children's Data

Platform Jom Judi is intended solely for users aged 18 years and above only. We do not knowingly collect any personal information from individuals under the age of 18.

  • All prospective users are required to confirm that they are 18 years of age or older during the registration process.
  • We conduct age verification as part of our KYC process.
  • Should we discover that personal data of an underage child has been collected inadvertently, we will promptly delete that information and close the associated account.
  • Parents or guardians who suspect their child has registered an account with Jom Judi are encouraged to contact us immediately at support@jomjudi.biz.
11
Links to External Websites

Platform Jom Judi may contain links to third-party websites or services in certain contexts, such as payment providers. This Privacy Policy applies solely to the Jom Judi only.

  • We are not responsible for the privacy practices of external websites visited through links on our platform.
  • We encourage you to read the privacy policy of any third-party website before providing them with any personal information.
  • The presence of links to external websites does not imply that Jom Judi endorsing or taking responsibility for their content or privacy practices.
12
Privacy Policy Amendments

Jom Judi reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or new technologies in use. You will be notified of any material changes through:

  • A prominent notice on the website's main page Jom Judi.
  • A notification email will be sent to the address registered on your account.
  • A pop-up notification will appear when you log in to your account after the amendments take effect.

The "Last Updated" date at the top of this document will always reflect when this Privacy Policy was last revised. Continued use of the Jom Judi after the amendment takes effect will be considered acceptance of the updated terms.

13
Contact Us

If you have any questions, concerns, or wish to exercise any of your data rights under the PDPA, please contact Jom Judi via:

  • Email: support@jomjudi.biz — for privacy enquiries and data rights requests.
  • Live Chat: Available 24/7 directly on the platform — for general enquiries and immediate assistance.
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